Privacy Policy
Learn how CYD protects your privacy and handles personal information.
Last updated: June 27, 2025
Introduction
1. Introduction
Calgary Youth Development Soccer Academy ("CYD", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for programs, or interact with our services.
Information We Collect
Personal Information
- Player and parent/guardian names and contact information
- Date of birth and age of players
- Emergency contact information
- Medical information relevant to soccer participation
- Payment and billing information
- Photos and videos taken during training and events (with consent)
Website Information
- IP address and browser information
- Website usage data through analytics
- Cookies and similar tracking technologies
- Newsletter subscription information
How We Use Your Information
- To provide soccer training programs and services
- To communicate with players and parents about programs, schedules, and events
- To process payments and maintain financial records
- To ensure player safety and emergency response
- To improve our programs and services
- To send newsletters and program updates (with consent)
- To comply with legal and regulatory requirements
- To promote CYD activities (photos/videos with explicit consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To emergency services in case of medical emergencies
- To comply with legal obligations or court orders
- With service providers who assist us in operating our programs (under strict confidentiality agreements)
- To protect the safety and rights of CYD, our players, or others
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure storage of physical and digital records
- Access controls and staff training on privacy protection
- Regular security assessments and updates
- Encrypted transmission of sensitive information
- Secure disposal of information when no longer needed
Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- Request deletion of your information (subject to legal requirements)
- File a complaint with the Privacy Commissioner if you believe your privacy rights have been violated
Cookies and Website Analytics
Our website uses cookies and Google Analytics to improve user experience and understand website usage. You can control cookie settings through your browser preferences. For more information about how Google Analytics collects and processes data, please visit Google's Privacy Policy.
Children's Privacy
As a youth soccer academy, we collect personal information about children under 18 with parental consent. Parents/guardians have the right to review, modify, or delete their child's personal information at any time. We take special care to protect children's privacy and only collect information necessary for program participation.
Contact Us
For privacy-related questions or concerns, please contact us at:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.